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Why does your business need a website?

Six situations where not having a website costs a business customers.

Not every business needs a large website. But there are situations where not having one simply costs you customers. Here are the six most common.

Laptop on a wooden desk during work
01

People look you up on Google before they call

Someone gets a recommendation, types your company name into a search engine and finds only a pin on a map, or nothing at all. A website answers the questions they would ask anyway: what you do, where you work, how working with you looks and how to get in touch.

02

Your Facebook page isn't really yours

The platform decides on reach, page layout and the rules, and it can change them overnight. Your website and domain belong to you. Social media works well as an extra, but poorly as the only place your business exists online.

03

People search for a service, not for your name

New customers type a service and a town into Google, not your company name, because they don't know it yet. To show up in those results you need a website that describes your services and the area you cover. Without one, there's nothing to optimise.

04

You stop answering the same questions

If you answer the same questions on the phone every week, that information belongs on your website. Customers can read it at 11 pm, and the enquiries you get come from people who already know what they want.

05

Enquiries arrive in one place

A contact form collects messages in one format: name, phone, email and a description of the job. Nothing gets lost between Messenger, text messages and email, and every enquiry is easier to answer quickly.

06

Customers compare you with the competition

Before choosing, customers usually look at several offers. An up-to-date, clear website with real details beats having no website, or one nobody has touched in years.

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  1. 01 We reply within 24 hours, with questions or straight away with a quote.
  2. 02 You get a quote with the scope written out: pages, features and timeline. It is free and there is no obligation.
  3. 03 We only start once you approve it. After launch we keep handling updates and fixes.